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October 24, 2006 / Steven Pousty

How is it that…

When I click on links in the ArcGIS desktop help system it crashes ArcMap or ArcCatalog. What kind of messed up dependency is going on here that reading help can crash the software. I am sure this is some IE, COM, mumbo jumbo spec blah blah blah – but all I know is it makes my day that much grumpier. There you have it.



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  1. GeoMullah / Oct 24 2006 7:25 pm

    eJihad on ArcMap!

    It’s been kickin’ my ass too lately. WTF?

  2. thesteve0 / Oct 24 2006 10:54 pm

    No fair no fair – a ton of highly inappropriate jokes come to mind but given my civil nature I must resist.

    I know – 9.2 will fix it all…or is that 9.3?

    Let’s find a conference that we can both attend soon so we can drown our sorrows in some ethanol

    of course that wikipedia reference is soley for the sake of tweaking James…

  3. sudha / Oct 28 2006 9:48 am

    have u tried using the ESRI discussion forum – (most questions are answered in a day or two)? is this an acknowledged known issue? I do know that the links within help that used to go nowhere have been fixed in 9.2., am not familiar with the crashing issue, though.

  4. thesteve0 / Oct 31 2006 10:42 am

    The forums are specificially for user to user communication and so I don’t think I should be writing about a bug in the software on user forums. That is ESRI’s job they should be telling me about bugs. This is not a broken link issue – this is an issue that clicking on a link crashes the software.

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